Supported systems include Windows (7, 8.1, 10, 11) and macOS (up to Sequoia). eKL (02U / 04U):
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Connect the switch to a main USB port on the back of the computer, avoiding unpowered external hubs. Windows Print Spooler freeze Supported systems include Windows (7, 8
Specific drivers for these "printer sharer" models can be downloaded from the eKL official download site Generic / Multi-Brand:
Even with high-quality software, configuration errors can occur. Here are standard troubleshooting solutions for common faults. The Switch Does Not Auto-Toggle If you share with third parties, their policies apply
The switch intelligent detects which computer is sending a print job and automatically switches to that computer.
Look at the physical switch itself. Check the top, bottom, and sides for a brand name or model number. Common manufacturers of these devices include: MT-VIKI (e.g., MT-202M) Filexec / Pascom Connect the switch to a main USB port
Check the bottom of your switch utility box for a brand name (common manufacturers include Ugreen, Sabrent, IOGEAR, MT-VIKI, or generic OEM labels).
➜ : The switch may need more power than the computer's USB port can provide, especially with older computers or when using long, low-quality cables. ➜ Fix : If possible, try using a powered USB hub between the computer and the switch, or connect the switch to a USB port on the computer's back panel (which often supplies more stable power). If your switch has an optional external power port, try using a compatible power adapter.
If jobs get stuck in the queue, the driver software might be failing to release the port. Open the system tray application for the sharing switch, check the configuration settings, and ensure the "Auto-Release Timeout" is set to a short duration (typically 5 to 10 seconds). USB 3.0 Compatibility Problems