The Service Tool is a proprietary software application used by technicians to communicate with Canon’s PIXMA and MAXIFY lines. For the , a robust heavy-duty inkjet, the tool allows you to:
The Service Tool cannot communicate with a printer running in normal user mode. You must manually boot the MB2140 into Service Mode. the printer but leave the power cable plugged in. Press and hold the Stop button (red triangle). While holding Stop, press and hold the Power button. Release the Stop button (keep holding Power). Press the Stop button exactly 5 times . Release the Power button.
Some commonly encountered versions of the service tool include:
Alternative Option: If you prefer to avoid the risks of using third-party leaked tools, services like WICReset offer a safe, albeit paid, alternative for resetting the waste ink counter. Troubleshooting
Service tools require a Windows environment (Windows 7, 8, 10, or 11). They do not run natively on macOS or Linux.
Next, look for the section, set the value to 0% , and click Set .
—the sponges that collect excess ink during cleaning—are technically "full" according to the printer's internal counter.
To clear this lockdown and reset your waste ink counter, you must use a proprietary software application known as the Canon Service Tool. This guide covers how to safely locate, configure, and use the 2021-compatible versions of this utility for your MB2140. Understanding the Waste Ink Counter Error
In the tool interface, look for the "Main" or "Ink Absorber Counter" section and click Set . A successful reset will result in a "Value has been initialized" popup. A Word of Caution
Optional: Click at the top to print a diagnostic page confirming the counter reads D=000.0 (which means 0% full). Troubleshooting Common Errors Error Code 006