How To Unblock A Prison Call [RECOMMENDED]
If you use apps like RoboKiller, Nomorobo, or carrier-specific spam blocking tools, they are likely the reason you're missing calls. These apps are designed to be aggressive, and they often categorize prison phone numbers as spam. According to the Securus Help Center, you need to make sure that all SPAM/Blocking Apps on your phones are not blocking the Caller ID or you may want to completely turn off the App.
Follow these structural steps to systematically isolate and resolve the block.
If your phone is not the issue, the block likely resides in the prison’s call control system. The incarcerated person can usually resolve this faster than you can. Instruct them to:
Tap (top right) or swipe left on the number to select Unblock . Android Users : Open the Phone app and tap the three-dot menu (top right). Go to Settings > Blocked numbers (or Call block settings ).
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Systems often block virtual numbers (such as Google Voice, Skype, or Vonage) because they complicate geographic tracking.
Ensure "Spam Protection" isn't auto-rejecting jail numbers.
If you use apps like RoboKiller, Nomorobo, or carrier-specific spam blocking tools, they are likely the reason you're missing calls. These apps are designed to be aggressive, and they often categorize prison phone numbers as spam. According to the Securus Help Center, you need to make sure that all SPAM/Blocking Apps on your phones are not blocking the Caller ID or you may want to completely turn off the App.
Follow these structural steps to systematically isolate and resolve the block. how to unblock a prison call
If your phone is not the issue, the block likely resides in the prison’s call control system. The incarcerated person can usually resolve this faster than you can. Instruct them to: If you use apps like RoboKiller, Nomorobo, or
Tap (top right) or swipe left on the number to select Unblock . Android Users : Open the Phone app and tap the three-dot menu (top right). Go to Settings > Blocked numbers (or Call block settings ). Follow these structural steps to systematically isolate and
This public link is valid for 7 days and shares a thread, including any personal information you added. This link or copies made by others cannot be deleted. If you share with third parties, their policies apply. Can’t copy the link right now. Try again later.
Systems often block virtual numbers (such as Google Voice, Skype, or Vonage) because they complicate geographic tracking.
Ensure "Spam Protection" isn't auto-rejecting jail numbers.
